Privacy Policy
A Legal Disclaimer
This Privacy Policy explains how our company collects, uses, stores, and protects personal information shared by property owners, tenants, prospective tenants, vendors, service providers, and website visitors.
By using our website, submitting an enquiry, sharing your property details, applying for a rental property, or using our property management services, you agree to the terms mentioned in this Privacy Policy.
The information provided on this website is for general informational purposes only and does not create any legal, financial, or contractual obligation unless confirmed through a written agreement. While we take reasonable steps to protect your data, we do not guarantee absolute security against unauthorized access, technical issues, or third-party breaches beyond our reasonable control.
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our services will be considered acceptance of the updated policy.
Privacy Policy - The Basics
We collect personal and property-related information only when required to provide our services effectively. This may include names, phone numbers, email addresses, property details, rental requirements, identification documents, tenant verification details, payment information, maintenance requests, and communication records.
We use this information to manage rental enquiries, screen tenants, coordinate property visits, process rental applications, maintain properties, communicate with owners and tenants, handle payments, resolve complaints, and improve our services.
We do not sell or misuse your personal data. Information may be shared only with necessary parties such as property owners, tenants, legal advisors, verification agencies, maintenance vendors, payment service providers, or government authorities when required by law or for service delivery.
We store information only for as long as necessary for business, legal, accounting, or operational purposes. Reasonable security measures are followed to protect your personal data from unauthorized access, misuse, loss, or disclosure.
What to Include in the Privacy Policy
All users are expected to provide accurate and updated information. Any false, incomplete, or misleading information may affect service quality, tenant screening, rental approvals, or property management decisions.
Tenant screening may include verification of identity, employment, income, rental history, references, and other relevant details. This process is carried out only to protect the interests of property owners and maintain a safe rental environment.
Property owners understand that certain property details, photographs, videos, location information, and rental terms may be used for marketing, listing, and promotional purposes unless otherwise agreed in writing.
We may use cookies, website analytics, forms, or digital tracking tools to understand visitor behavior and improve website performance. Users may disable cookies through browser settings, but some website features may not function properly.
Users may request access, correction, or deletion of their personal information, subject to legal, contractual, and operational limitations. For privacy-related requests, users may contact the company through the official contact details provided on the website.
This Privacy Policy shall be read together with the company’s Terms & Conditions, service agreements, rental agreements, and any other applicable documents.